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Notice: Provider visits are limited to telephone and TeleVisits until April 30th, 2020. For the safety of our clients and staff, no patients will be seen in the offices. Please contact us for more information or to schedule a virtual visit. CLICK HERE for instructions


Flagstaff Family Care is now offering TeleHealth that is covered by your insurance including Medicare. We offer TeleVisits, TeleMedicine and we are taking your phone calls. While we recommend social distancing, your Medical Team is available to you in this COVID 19/Corona Virus pandemic.

What is telemedicine?

Telemedicine uses the most up-to-date technology to bring quality medical care to you wherever you are. With telemedicine, healthcare professionals are able to address their patients’ needs remotely for many common conditions and ailments.

When, why, and how to use Healow TeleVisits

  • TeleVisits are reimbursable under many public and private payer plans.
  • For convenient, quality care — at work, at home, or on the road
  • See your own physician for non-emergency and follow-up care
  • Avoid the expense of travel, time off from work, or hiring a babysitter
  • Prevent exposure to potentially contagious patients
  • TeleVisits are easy — just use your smartphone or iPad
  • Healow Televisits are secure and Hipaa Compliant

What is Healow?

Healow is a platform which allows patients and providers to stay engaged and to help patients take charge of their health. In addition to TeleVisits, Healow offers Patient Engagement tools and trackers, Kiosk check-in, and online appointment booking.

How do I Participate in a TeleVisit?

To participate in Healow TeleVisits schedule an appointment over the phone or online then contact us to book your TeleVisit!

If you are a brand new patient to Flagstaff Family Care Pre-Register Here first.

Install the Healow app on your phone or iPad using our Practice Code DGEAAA

To begin your TeleVisit, follow these easy steps:

  1. “Arrive early” by logging in to your Patient Portal. If you can’t access the Portal, you can also begin your appointment through the reminder link sent to your email.

  2. Click “Join TeleVisit” in your patient dashboard (or email reminder).

  3. Fill out any patient questionnaire, and provide requested personal information.

  4. Click “Proceed” to check your device's ability to support a TeleVisit. Your device will require a camera.

  5. Click “Start TeleVisit” to enter the virtual waiting room.

  6. Your physician will begin the face-to-face TeleVisit, and disconnect when the visit ends.

Call our office 928-527-4325 or schedule online today.